CASE STUDIES OF HOW PARAGON
SOFTWARE SOLUTIONS IMPROVED BUSINESS PROCESSES IN SOFTWARE INDUSTRY
CASE STUDIES OF HOW PARAGON SOFTWARE SOLUTIONS IMPROVED BUSINESS PROCESSES IN SOFTWARE INDUSTRY
Enservio is the market leader in contents inventory creation, valuation and replaceme.nt, providing software and services
to property insurance carriers and their policy holders nationwide. Founded in 2004, the company is headquartered near Boston, Massachusetts
with offices and professional staff across the United States.
When a business or residence experiences a property loss, all of the contents may need to be replaced or restored. An inventory of lost or damaged items must be prepared and an accurate replacement value determined for each item. It’s a daunting task which historically, no one has done well-until Enservio. The company delivers accuracy, efficiency, speed and customer service across the entire contents value chain. In order for that to happen, they must operate with extreme accuracy, efficiency and speed – internally.
One month into the new Microsoft Dynamics GP implementation, Collin and his Loftware financial team use the application’s general ledger, accounts receivable, accounts payable and purchase order capabilities. While the new system offers many more business capabilities, Forbush suggested that Loftware take things slowly and just bring over the necessary data from the old system to begin operating by the first of the year. It’s advice that Collin greatly appreciates.
“We’re bringing Microsoft Dynamics GP on incrementally,” he says. “there are so many different features and functionalities that we’re learning about. Mark coached us that we can’t do everything from day one. But we’re able to effectively and efficiently perform the basics – cutting checks, billing customers, processing payroll. our goal is, over time, to take full advantage of features and functionality we didn’t have before.”
Because of Paragon’s superior customer service, Courion was up and running with its financial staff fully trained on the new system within one month. As well, Paragon’s global service model allows unlimited remote telephone support to clients any time, anywhere in the world. So, once the consolidation takes place, answers to any questions – operational, trouble-shooting, mission-critical, general how-to’s – are only a phone call away.
HealthGate needed a robust financial platform capable of streamlining monthly financial reporting and providing easy-to-use data analysis capabilities.
Paragon Software Solutions (a full service systems integrator) provided training and implementation for the Microsoft® Dynamics GP (Great Plains) financial software package.
One of the primary benefits of the Microsoft® Dynamics GP (Great Plains) software is that it is offered as a set of integrated modules. For HealthGate, the integration of the Microsoft® Dynamics GP software with Microsoft® Office applications, including Word and Excel, was an important requirement in the decision to go with the Paragon-offered solution.
Paragon has provided exceptional service, with timely responses by a knowledgeable staff that understand iRacing’s needs and made their transition easy and efficient.
Moving their headquarters location from Canada to the U.S., Q1 Labs had many multi-currency issues to address. Additionally, preparing for the move as well as for tremendous company growth revealed that accounting practices and procedures could be vastly improved.
After evaluating Q1 Labs’ situation, Paragon determined that Great Plains software would deliver all the requirements of a new accounting system.
“While Paragon knows the features and benefits of Great Plains inside and out, they also understand how to run a business, which is a tremendous asset in helping to solve unexpected problems during a system conversion,” commented Fincke. “They provide a breadth of knowledge from both the business and accounting perspectives as well as the software side. With the relocation, we had a considerable amount of employee turnover, but Paragon was the constant on which we could depend upon along the way.”